TSL Feature Articles

The COVID-19 pandemic caused ecommerce to transition from “convenient” to “essential,” but what does the post-pandemic world hold for this sector?

The industry worldwide was profoundly shaken by the events of 2020, and the two-day SFNet International Lending Conference provided attendees with a broad global view of economic recovery and a deep dive into the new normal of covenants, risk management and other areas of the secured finance business.

Kristen Holihan is a Senior Vice President, Senior Business Development Officer for Bank of America Business Capital (BABC), the asset based lending team at Bank of America. Kristen is responsible for identifying and engaging new ABL opportunities and working with potential borrowers to get a new ABL revolver structured and closed. She is focused on covering private equity groups, advisors, middle market companies, and large corporate companies, in both Metro New York and Upstate New York, to deliver these solutions. Kristen has also spent significant time as an ABL underwriter, as well as on the Leveraged Finance Origination and Capital Markets teams. Kristen graduated from Babson College in 2012 with a Bachelor of Science (concentration in finance). She will also be starting the Executive MBA Program at Columbia University in August 2021. Kristen is a member of the Diversity Equity and Inclusiveness Committee for the Secured Finance Network, as well as a member of the Diversity and Inclusion Council at Bank of America.

It is not everyday that you are given an opportunity to live out the career you would have in an alternate universe, but that is exactly what happened to me, thanks to the SFNet Guest Lecture Program and SFNet MidWest Chapter President Jennifer Kempton, who kindly asked me to be the Guest Lecturer.   

Last month, Sarah Fyffe, vice president, Asset Based Lending, BMO Harris Bank, and I were able to virtually present ABL 101 to Professor Gregory Udell’s Entrepreneurial Finance Class at Indiana University on April 5.  It was without a doubt one of the coolest things I have ever done in my career and I am so grateful to have been involved. Education and mentorship are my favorite part of the job and, to do so in a university setting, was an incredible experience.  For Sarah, it was a chance to lecture to a classroom where she once sat as a student in Professor Udell’s class.  Talk about coming full circle!

Lizzy (pronounced LEE-see) Diaz-Ortiz is a Chicago-based attorney with over 15 years of experience leading culture change for organizations. Most recently, her efforts have focused on driving diversity and inclusion programs in which she helps organizations create a culture of belonging to drive better business results.

She grew up as a military brat living and working all over the world and spent her formative years in Germany, quite different than the rest of her extended Puerto Rican family. Her diverse experiences as an Army dependent laid the groundwork for a three-year professional stint in Mexico City as an adult. More importantly, it provided the foundation for her desire to work in the diversity, equity, and inclusion realm and advocate for equitable outcomes.

What if I don’t want to come back?  Do I have to disclose whether I was vaccinated to my employer? What are the impacts of remote operations from a commercial real estate perspective? How does corporate culture survive in a remote or hybrid environment? What is the impact on career mobility? How are new technologies being deployed to revolutionize workflows and the customer experience in the equipment finance industry?

As the country continues to make its comeback after more than a year of fear and uncertainty from COVID-19, we are left with a lot of questions on what this all means about the work world—returning to offices and what the future will look like. In response to this, SFNet will host its first Innovation Conference, focusing on The Future of Work on July 14 and July 21, 2021 from 12:00-3:00 EDT each day. The Conference will focus on what the world of secured finance will look like as we emerge from the crisis. Attendees will walk away with the knowledge of whether their business is leading, adapting or falling behind.

What are some effective ways to approach management regarding the sensitive topic of compensation, particularly as it relates to peers in the same role, and also within the current overall market?

Laura Kemper Glass, vice chair of SFNet’s WISF Committee, is senior vice president and senior portfolio manager for Bank of America Business Capital (BABC), part of the Wholesale Credit division at Bank of America.  

Based in Atlanta, Glass is responsible for the asset-based lending portfolio in the Eastern United States and Europe.  In this role, she leads a team of credit professionals responsible for managing a $20 billion portfolio of credit commitments in the asset-based lending plus related products and solutions.   The team serves clients in a wide range of industries primarily in the middle market and large corporate space.

Here she discusses her career trajectory and current position, leadership and what the finance industry can do to improve diversity.